Tri-County Office On Aging

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Ingham County Human Services Building, 5303 S Cedar St, Lansing, MI 48911
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Our mission

To promote and preserve the independence and dignity of the aging population.

Opportunities

State Health Insurance Assistance Program (SHIP) Counselor

Help Older Adults Navigate Medicare — Volunteer with TCOA!

TCOA is looking for caring volunteers to serve as SHIP (State Health Insurance Assistance Program) counselors in Clinton, Eaton, and Ingham counties.

As a SHIP counselor, you’ll receive state-level training, get certified, and become a trusted resource for older adults and individuals with disabilities as they navigate Medicare.

You’ll help people:
✅ Understand new health care options.
✅ Understand and apply for Medicare and Medicaid.
✅ Compare or enroll in Medicare and Medicare prescription drug coverage.
✅ Review Medicare supplemental insurance needs.
✅ Identify and report Medicare fraud and scams.

This is a fantastic opportunity for anyone pursuing a career in social work, human services, health care or elder law, or for anyone interested in gaining meaningful experience while supporting their community.

SHIP counselors provide unbiased, free guidance — never selling insurance or representing any company — and make a real difference in the lives of those they serve.

To learn more, email [email protected] or visit tcoa.org/volunteer.

Help us spread the word — your time and compassion could change someone’s life.

* This program is supported by the Administration for Community Living (ACL), U.S. Department of Health and Human Services (HHS) as part of a financial assistance award totaling $82,981 with 100 percent funding by ACL/HHS. The contents are those of the author(s) and do not necessarily represent the official views of, nor an endorsement, by ACL/HHS or the U.S. Government.

  • Weekly, Monthly, Ongoing, Recurring
  • 21+, 55+, Adults
  • Individuals
  • Other
  • Formal, Skilled
  • Weekdays
Apply Here
About us

As a not-for-profit organization, TCOA helps older adults access programs and benefits, improve their health, and remain active in their communities. Working in partnership with agencies and service providers across the area, TCOA embraces a person-centered philosophy that focuses on how a person wants to live their life while honoring their preferences.