Michigan’s MI Options Program

1 Central Region, 2N, 2N, 2N, 2S, 2S, 2S, 3 Central East Region, 5 South West Region, 6 Central West Region, 7 North Region, 8 Upper Peninsula, Ann Arbor, Ann Arbor, Detroit, Detroit, Detroit, Flint, Jackson, Jackson, Lansing, Lansing, Pontiac, Pontiac, Port Huron
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Michigan’s MI Options Program

Veterans and Military Families: Access to Benefits Health and Safety: Access to Health Care, Food Insecurity/Hunger Education: Community Exploration Social Justice, Equity: Disability Services Economic Opportunity: Housing and Homelessness Environmental Stewardship, Older Adult Services: Food, Healthcare, Home care, Transportation
Lansing, Michigan
Phone 5172414455
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Our mission

For the entire state of Michigan: To empower and provide enhanced information to help individuals make informed decisions and exercise control over Medicare and long-term care needs by incorporating their personal goals and preferences.
Opportunities

Medicare Counselor

 

Have some time to volunteer? Volunteer as a Medicare counselor with Michigan State Health Insurance Assistance Program (SHIP), which provides Medicare counseling in the state of Michigan, and make a difference in your community. Michigan SHIP is one of 54 national SHIP programs. The Michigan Department of Health and Human Services (MDHHS) trains and certifies you, gives access to resources, and provides ongoing supports.

 

Medicare counseling Includes:

  • Medicare enrollment assistance.
  • Medicare and Medicaid coordination.
  • Discussion on cost savings options, like the Medicare Savings Program and the Low-income subsidy, also known as Extra Help.
  • Prescription drug coverage options.
  • Billing questions.
  • Benefits explanation.

You have the option to volunteer in‑person, by telephone, or via videoconference.

 

Please contact [email protected] to find a local agency in your area and get an application packet.

 

This program is supported by the Administration for Community Living (ACL), U.S. Department of Health and Human Services (HHS), as part of a financial assistance award totaling $1,566,634 by ACL/HHS. The contents are those of the author(s) and do not necessarily represent the official views of, nor an endorsement by, ACL/HHS or the U.S. Government.
  • Occasional, Weekly, Monthly, Ongoing, Recurring
  • 55+, Adults
  • Individuals, Families
  • Virtual, Skills-based, Office work, Indoor
  • Formal, Skilled
  • Weekdays, Evenings, Weekends
Learn More

Long Term Services and Supports Counselor

 

Have some time to volunteer? Volunteer as a Long Term Services and Supports Counselor with Michigan’s Person-Centered Options Counseling (PCOC) program and make a difference in your community. The Michigan Department of Health and Human Services (MDHHS) trains and certifies you, gives access to resources, and provides ongoing supports.

 

Person-Centered Options Counseling Includes:

  • Exploring the spectrum of long-term care and support options for adults, including home- and community-based services.
  • Identifying next steps after a major life event to better understand what services and supports are available.
  • Building actionable steps for pursuing options that respect clients’ preferences and values.

You have the option to volunteer in‑person, by telephone, or via videoconference.

 

Please contact [email protected] to find a local agency in your area and get an application packet.

 

The Michigan Department of Health and Human Services (MDHHS) does not discriminate against any individual or group on the basis of race, national origin, color, sex, disability, religion, age, height, weight, familial status, partisan considerations, or genetic information. Sex-based discrimination includes, but is not limited to, discrimination based on sexual orientation, gender identity, gender expression, sex characteristics, and pregnancy.
  • Occasional, Weekly, Monthly, Ongoing, Recurring
  • 55+, Adults
  • Individuals, Families
  • Virtual, Skills-based, Office work, Indoor
  • Formal, Skilled
  • Weekdays, Evenings, Weekends
Learn More
How you help

Volunteer for Michigan’s MI Options Program and Make a Difference in your Community

Local agencies contracted with Michigan’s MI Options Program provide Medicare and long-term services and supports counseling to individuals across the state.

These agencies recruit volunteer counselors to provide the counseling services, and MI Options Program trains and certifies the counselors. Counselors receive on-the-job training, support, and guidance. Volunteers have the option to provide the services in‑person, by telephone, or via videoconference.

Counselors meet with beneficiaries, family members and/or caregivers during counseling sessions. Beneficiaries or their loved ones receive the service, regardless of income, assets or disability status.

These trained counselors help with Medicare counseling services such as enrollment, reviewing explanations of benefits, assisting with applications for low-income assistance, and so much more. Counselors also assist individuals in identifying their long-term services and supports needs.

Volunteer counselors provide a crucial service to their fellow residents, families, and caregivers.

Please contact [email protected] to find a local agency in your area.
About us

MI Options is a program that empowers and provides enhanced information to help individuals make informed decisions and exercise control over long-term care needs by incorporating their personal goals and preferences.

The program includes free, unbiased Medicare counseling services and Person-Centered Options Counseling for adults needing assistance to support their needs for long-term services and supports.

The Michigan Department of Health and Human Services (MDHHS) does not discriminate against any individual or group on the basis of race, national origin, color, sex, disability, religion, age, height, weight, familial status, partisan considerations, or genetic information. Sex-based discrimination includes, but is not limited to, discrimination based on sexual orientation, gender identity, gender expression, sex characteristics, and pregnancy.

This program is supported by the Administration for Community Living (ACL), U.S. Department of Health and Human Services (HHS), as part of a financial assistance award totaling $1,566,634 by ACL/HHS. The contents are those of the author(s) and do not necessarily represent the official views of, nor an endorsement by, ACL/HHS or the U.S. Government.